Shipping policy
We give our postage and packaging the same thoughtful care we give each board. Presented gift-ready and packaged securely, our orders are delivered across the UK and Internationally using tracked delivery with trusted couriers.
UK Delivery
- Free UK delivery
- In-stock items: Dispatched within 2–4 business days
- Made-to-order items: Please allow 2-3 weeks for production and dispatch
- Bespoke commissions: Timelines are tailored to your project
- Delivery Service: Next working day (once dispatched) via DPD or Evri
- You'll receive a tracking number via email when your order is on the way.
International Shipping
We're always happy to arrange international delivery where possible. If interested, please contact us at hello@natureshome.uk and we’ll provide a quote.
Customs, Duties & Taxes
International customers are responsible for any import duties, customs charges, or local taxes required by their country.
- These charges are not included in our prices or shipping costs quoted
- Import restrictions may apply depending on your country
- We recommend checking your local regulations before confirming your order
Please note that international delivery times may be affected by customs clearance, which is outside our control, as processing times can vary by location.
Returns
We take great pride in our craft. If for any reason you wish to return your purchase, please contact us within 14 days of delivery to request a return. Items must be returned unused, and in the same condition you received them.
Please see our Returns Policy for full details.